Privacy Policy
At Moavi Foods, your privacy is of utmost importance to us. We are dedicated to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy outlines the ways in which we handle your personal information when you visit our website, purchase our products, or otherwise engage with our services.
1. Information We Collect
When you interact with Moavi Foods, we may collect certain personal information to enhance your experience and ensure smooth transactions. This information may include, but is not limited to:
- Personal Details: Name, contact information +91-9289777030 , 9999329500, care@moavifoods.com, and delivery address.
- Purchase History: Information about the products you purchase, the amount paid, and the delivery method chosen.
- Payment Information: Payment details, including credit or debit card information, processed securely via a trusted third-party payment gateway.
- Non-Personal Information: We also collect non-identifiable information such as IP addresses, browser types, and browsing activities via cookies and other tracking technologies to improve our website’s functionality.
We only collect information that is necessary for processing your orders, providing customer support, improving our services, or sending updates about your interactions with Moavi Foods.
2. How We Use Your Information
The personal information we collect is used to deliver an optimized and personalized experience. Specifically, we use your information to:
- Process and Fulfill Orders: Your contact and payment details are essential to ensure seamless processing and timely delivery of the products you purchase.
- Customer Support: To provide efficient responses to your inquiries, requests, or complaints, ensuring that you have the best experience with Moavi Foods.
- Marketing and Promotions: With your consent, we may send you marketing emails, special offers, or updates about new products and services. You can opt out of receiving these communications at any time.
- Website Improvement: Non-personal data helps us analyze website performance and enhance our digital presence to meet the needs of our customers.
3. How We Share Your Information
We value your privacy and are committed to keeping your personal information secure. Moavi Foods does not sell, rent, or trade your personal data to third parties. However, to fulfill certain services (such as payment processing and delivery), we may share your data with trusted third-party partners. These partners are contractually obligated to protect your information and only use it for the specific service they provide to Moavi Foods.
4. Your Data Rights
You have full control over your personal information and can exercise the following rights at any time:
- Access: You can request a copy of the personal data we hold about you.
- Update: If your information changes, you have the right to update your details.
- Delete: You can request the deletion of your personal information unless it’s necessary for legal or transactional reasons.
- Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at care@moavifoods.com
5. Security of Your Data
We take the security of your personal information very seriously. Moavi Foods employs advanced security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. While we take all reasonable precautions, it is important to understand that no method of electronic transmission or storage is 100% secure.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies allow us to remember your preferences and provide relevant content. You can manage your cookie settings in your browser at any time.
7. Changes to This Privacy Policy
Moavi Foods may update this Privacy Policy as needed to reflect changes in our practices or for legal compliance. We will notify you of any significant updates by posting the revised policy on our website.