Shipping Policy

At Moavi Foods, we are committed to delivering your orders promptly and ensuring the freshness of our products. Our shipping policy outlines the terms and procedures for the delivery of your purchases to ensure a smooth and reliable experience.

1. Shipping Locations

We offer nationwide shipping across [country name] and deliver to most regions. Unfortunately, at this time, we do not ship internationally. For areas outside our standard delivery zone, please contact our customer service team to discuss alternative arrangements.

2. Processing Time

Once your order is placed, it will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. We take great care to ensure that perishable items are packed and shipped quickly to maintain their freshness and quality.

3. Shipping Methods and Rates

We partner with trusted courier services to ensure your order reaches you safely and on time. Shipping costs vary based on the destination, order size, and shipping method selected at checkout. Standard delivery typically takes 3-5 business days, while expedited shipping options may be available for an additional fee.

4. Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to monitor your shipment and track its progress until delivery.

5. Shipping Delays

While we strive for timely deliveries, unforeseen circumstances such as extreme weather, transportation delays, or other external factors may occasionally cause shipping delays. In such cases, we will keep you informed and do our best to ensure your order reaches you as soon as possible.

6. Returns and Damages

If your order arrives damaged or incorrect, please contact us within 48 hours of receiving the shipment. We will work with you to resolve the issue promptly, whether through a replacement, refund, or credit.